1. Where is my package?

Once you place an order, it takes 1 business day to process, and delivery to Norway and Sweden takes 1-2 weeks. If this timeframe has passed, please contact our customer service.

2. Where can I find my tracking code?

After your order has been shipped, you will automatically receive a Track & Trace code via email. Check your spam folder if you don’t see it. Please note that it may take some time before the tracking link becomes active.

3. How can I track my order?

You can track your order using the Track & Trace number provided in your email. Visit our Track & Trace page to check your order status.

4. I’m not satisfied with my package

If you want to return your order, please refer to our Return & Refund Policy for details on how to proceed.

Contact Information

📧 Email: info@nailsbydipsy.com
🕒 Opening Hours: Monday - Friday, 08:00 - 17:00
📍 Address: Stoevelaarhoek 22, 7546GA, Enschede, Overijssel, Netherlands